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Privacy Policy

  1. About This Policy

    To create a wonderful world for our customers, partners, community, and the nation, Globe Capital Venture Holdings, Inc. and its affiliates (collectively "917Ventures," "we," "us," "our") put you, our customers, first. Because we care for you, we regard your privacy with the utmost importance.

    This Privacy Policy outlines our policy in relation to the collection, use, and protection of your Personal Data to provide you with a wonderful customer experience. It applies to all the services provided by 917Venture through its various ventures as outlined below.

    From time to time, we may update our Privacy Policy to reflect current changes in our policy and the law. When we do so, we will notify you by posting it on our website for your information and reference.

  2. Information We Collect and Use

    Our company creates, builds, and operates various corporate ventures as part of our business model. Each of these ventures has a unique approach to personal data processing. In our commitment to be transparent with you, we've provided information below to give you an idea of what each venture collects and processes.

    The Philippine Data Privacy Act allows us to collect and process such information based on several criteria, including consent. When we collect Personal Data about you in each of these ventures, it is our policy to let you know exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on, before we do so.

    1. Pettr

      Pettr is an online pet healthcare platform that connects pet owners with veterinarians, pet clinics, and pet services providers for ease of access and availability. The platform, via its mobile application, allows customers to avail of on-demand online consultations; to conveniently find and schedule visits with nearby clinics; to manage a digital pet passport which contains your pet's medical history; to avail of pet grooming/walking services; and to purchase pet medicine, vitamins, and other pet-related products online with partner clinics, veterinarians, pharmacies, service providers, and merchants through our online marketplace.

      We collect and process Personal Data from customers when they create accounts with us; schedule consultations with our partner veterinarians and pet clinics; engage our partner pet services providers; use Pettr's digital pet passport service; and/or purchase goods from our partners through our website/mobile application. We also collect and process Personal Data from our partner veterinarians when they register through the same channels. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. General Information

        We generally collect and process the full name, email address, physical address/location information, name/breed of pet, and mobile number of customers through our website or mobile application for the following purposes:

        1. To create the customer's online account, which will be used to engage Pettr's services either through our website or through our mobile application. Initially, account creation will be done through our website, then later securely migrated/transferred to our mobile application upon launch. Thereafter, data collection and processing for the purpose outlined in this policy can be performed on both our website and our mobile application;
        2. To match and connect the customer with an available veterinarian or pet clinic for online consultations, scheduled visits, and/or the purchase of pet goods, supplies and/or medicines from our partners;
        3. To help the customer find nearby veterinarians or clinics and to facilitate the delivery of pet goods, supplies and/or medicines purchased through our platform;
        4. To track and monitor customer activities on our website and/or mobile application for purposes of security and service improvement and development;
        5. To obtain insights to help improve our products, services, and the customer experience
        6. To provide and communicate to you the services you availed of, including service care, and support; and
        7. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.

      2. Pet Medical History

        At his/her option, the customer may use Pettr's Digital Pet Passport to manage his/her pet's medical history, including scheduled consultations, check-up results, prescribed medicines/vitamins, and completed/prospective vaccination/medication shots/dosage. The pet medical history contained in the Digital Pet Passport shall be used strictly to allow the customer to monitor his/her pet's health status and to share such information for the veterinarian's reference during consultations and visits.

      3. Financial Account Information

        We collect financial account information such as GCash account numbers and other modes of payment from our customers to facilitate compensation for pet goods purchased from our online partners.

      4. Specific Information of Veterinarians

        We also collect the full names, contact information, birthday, clinic/hospital affiliation, animal specialization, and Professional Regulatory Commission (PRC) identification, business registration, payment information, Tax Identification Number and number of veterinarians who register to be our partners through our website/mobile application. We do so for the following purposes:

        1. To specifically match and connect customers with the appropriate veterinarians who are legally and professionally qualified; and
        2. To ensure that the veterinary services extended by our partners to customers comply with PRC regulations, including the issuance of valid prescriptions for animal medication;
        3. To facilitate payment for services and to comply with applicable laws, rules, and/or regulations;
        4. To track and monitor partner activities on our website and/or mobile application for purposes of security and service improvement and development;
        5. To obtain insights to help improve our products, services, and the customer experience
        6. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.

      5. Specific Information from Clinics, Service Providers, and Partner Merchants

        We collect the full names, contact information, Professional Regulatory Commission (PRC) identification (if applicable), business registration, payment information, and Tax Identification Number of individual clinic owners/operators, service providers, merchants, and/or their authorized representatives who also register to be our partners through our website/mobile application and wish to offer their products/services on our online marketplace. We do so for the following purposes:

        1. To onboard partner clinics, service providers, and/or merchants onto our online marketplace and to allow them to feature their products/services;
        2. To facilitate payment for products/services offered on our online marketplace and to comply with applicable laws, rules, and/or regulations;
        3. To track and monitor partner activities on our website and/or mobile application for purposes of security and service improvement and development;
        4. To obtain insights to help improve our products, services, and the customer experience
        5. To send communications from Pettr regarding commercial and promotional alerts, advertisements, and surveys.

      6. Service Usage Information

        When you use our services, we collect and process information such as your rate of use, and IP address for the following purposes:

        1. To design and create new products and services based on customer behavior and preferences;
        2. To determine whether you've reached or exceeded the limits of your service;
        3. To generate data needed to enhance your customer experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To maintain service quality and security and to provide after-sales care and support;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      7. Cookies and Trackers

        Through the Pettr website, we collect cookies, web beacons, small data text files or similar technologies primarily to ensure that the core functions of our website are optimally accessible to you including promotional materials. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.

        For more information, please see our Cookie and Tracker Policy.

    2. Housify

      Housify is an online platform that connects customers with real estate brokers and with sellers and/or lessors of condominium units, houses, and lots.

      We collect and process your Personal Data, whether as a broker, seller or interested customer, when you reach out to us to post a property or inquire about listed content either through our website, Facebook page or mobile app. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. General Information

        We generally collect and process the full name, email address, and mobile number of customers, brokers, sellers, or lessors through our website , Facebook page or mobile app for the following purposes:

        1. To match and connect the customer with a real estate broker, seller, or lessor of condominium units, houses, or lots.
        2. To track and monitor user activities on our website , Facebook page, and/or mobile application for purposes of security, the enforcement of service terms and conditions, and service improvement and development
        3. To obtain insights to help improve our products, services, and the end user experience
        4. To provide and communicate to you the services you availed of, including service care, and support; and
        5. To send communications from Housify regarding commercial and promotional alerts, advertisements, and surveys.

      2. Service Usage Information

        When you use our services, we collect and process information such as your rate of use, and IP address for the following purposes:

        1. To design and create new products and services based on end user behavior and preferences;
        2. To determine whether you've reached or exceeded the limits of your service;
        3. To generate data needed to enhance your end user experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To maintain service quality and security and to provide after-sales care and support;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      3. Additional Information from Property Sellers and Brokers

        Professional Regulatory Commission numbers of duly certified real estate brokers are posted along with their listed properties in compliance with the Real Estate Service Act of the Philippines and for purposes of allowing interested customers to verify their accreditation status to maintain safe and secure transactions.

        We also collect government identification from brokers, property owners/sellers, and lessors to verify their identity, the ownership of the property being sold or leased, and to maintain safe and secure transactions with prospective customers.

      4. Cookies and Trackers

        Through the Housify website, we collect cookies, web beacons, small data text files or similar technologies primarily to ensure that the core functions of our website are optimally accessible to you including promotional materials. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.

    3. MemoApp

      MemoApp is an online cloud-managed templated-based document approval system that allows businesses to streamline their approval workflows. It is an all-in-one tool for expediting and tracking the dissemination of internal memos and approval requests through a centralized user dashboard.

      We collect and process Personal Data, when you reach out to us to inquire about our products and services through our website, memo.ph and/or when you use MemoApp as either an administrator or end-user. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. Website Information

        We generally collect and process the full name, email address, and mobile numbers of interested customers through our website, memo.ph to address queries regarding our products and services and to send communications regarding commercial and promotional alerts, advertisements, and surveys from MemoApp.

      2. Administrator Information

        Once a customer subscribes to our MemoApp service, we collect and process the name, email address and contact information of the administrator designated to manage the customer's online account, including the onboarding of additional end-users to the platform, the modification of end-users' license types, whether licensed user, licensed guest user, or unlicensed user, the management of forms available to all licensed users for memo creation, and the payment of subscription fees. We do so only to facilitate the administrator functions necessary to provide MemoApp's features and services for and on behalf of the customer, including after-sales support and data security. Likewise, any other personal data that may be contained in any memo and file attachments created and/or processed by the administrator is processed and stored in MemoApp's cloud servers purely to provide subscribed services for and on behalf of the customer.

      3. End-User Information

        After the administrator has been officially onboarded, additional end-users may be registered under the customer's account. We collect and process their names, positions and work-emails to create their profiles within the account. This will allow them to create, receive, approve, sign and/or track memos, which are all viewable through their user dashboard. We also use their personal information to provide further end-user training and to implement the platform's strict user access measures. Like the administrator, any other personal data that may be contained in any memo and file attachments created and/or processed by an end-user is processed and stored in MemoApp's cloud servers purely to provide subscribed services for and on behalf of the customer.

      4. Service Usage and Performance Information

        We also collect and process service usage and performance information such as administrator and user activities, rate of use, types of form/s used, and device details primarily to provide MemoApp's services for and on behalf of the customer, including:

        1. To determine whether service limits have been reached or exceeded;
        2. To manage account and billing, maintain platform quality and security, and provide after- sales support; and
        3. To generate data needed to enhance end-user experience.

        We also process such data to support our legitimate interest of designing and creating new products and features based on customer behavior and preferences and to find out what commercial and promotional alerts, advertisements, and surveys we can share with the customer.

        We process your service usage to create customer profiles that reflect insights on your preferences and usage activity. We use automated processes to produce these insights to choose the relevant products and services we offer you, and to maintain, regulate, and improve platform quality, use, and access.

      5. Cookies and Trackers

        Through the MemoApp website, tenant domains and mobile app, we collect cookies, web beacons, small data text files or similar technologies primarily to ensure that the core functions of our platform are optimally accessible to you including promotional materials and other content. Without these cookies and/or trackers, you will be unable to navigate through our platform properly.

      6. Our Security Features

        At MemoApp, we understand the importance of keeping your data secure. While we largely process personal data only for and on behalf of our customers, we use enhanced security features to protect data processed in and through our platform. Here's an overview of how we secure your data. We use:

        1. Google-managed cloud storage and hosting, which includes data encryption and security management;
        2. Globally available Google-managed premium network tiers which use managed SSL/HTTPS certificates to secure data during transit;
        3. Cloud-managed content delivery network which allows us to offload abusive traffic, preventing distributed denial of service (DDoS) and similar attacks across our platform;
        4. Secure single sign-on to enable end-user authentication and to facilitate end-user account management which provides added security and prevents abuse during sign-up and authentication.

        Beyond these technical measures, we have strong access management policies in place that uphold the least-privileged principle. Hence, our users only have access to the resources that are necessary from them to perform their duties.

    4. Amicus

      Amicus is an online Artificial Intelligence (A.I.) chatbot which provides effective virtual legal research assistance. Through optimized language matching and question-focused analysis applied through constantly updated volumes of Philippine jurisprudence, laws, rules, and regulation, Amicus promises speed, accuracy, and efficiency in finding legal resources appropriate and relevant to you.

      We collect and process your Personal Data through account creation feature of our platform. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. General Information

        We collect and process the full name, contact number, e-mail address, company/firm, and role/position of our users through the platform's account creation feature for the following purposes:

        1. Identity verification, account creation and the implementation of appropriate security measures and access controls;
        2. To fulfill our respective obligations based on your subscribed services and our terms and conditions;
        3. To provide and communicate to you the services you availed of, including account management, service care, and support; and
        4. To send communications from Amicus regarding commercial and promotional alerts, advertisements, and surveys.

      2. Service Usage Information

        When you use our services, we collect and process information such as the products you avail, rate of use, and IP address for the following purposes:

        1. To design and create new products and services based on customer behavior and preferences;
        2. To determine whether you've reached or exceeded the limits of your service;
        3. To generate data needed to enhance your customer experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To manage your account, maintain service quality and security, provide aftersales care and support, and billing;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      3. Cookies and Trackers

        Through the Amicus platform, we collect trackers to ensure that the core functions of our application are optimally accessible to you including promotional materials and other content. Without these trackers, you will be unable to navigate through our application properly. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.

        For more information, please see our Cookie and Tracker Policy.

    5. QualifAI

      QualifAI is a single-online platform that allows talent acquisition specialists from companies, organizations, and/or talent acquisition agencies to swiftly, efficiently, and cost-effectively invite, screen and assess job applicants.

      Using QualifAI, talent acquisition specialists (Specialist) can view how job applicants match their desired work, experience, training, and skills requirements through the platform’s Artificial Intelligence (A.I.)-generated scoring and chat assessment features. They can also automatically generate profile summaries for each candidate for further evaluation and documentation. Please note, however, that the platform’s A.I. model does not independently decide whether or not an applicant will be hired or considered for employment. It simply automates the initial assessment of candidates by offering Specialist, a preliminary ranking of applicants based on how well they match the latter’s requirements. Decisions significantly and legally impacting the applicant remain the Specialist’s prerogative.

      We collect and process applicant Personal Data uploaded to our platform through job posting links provided by Specialist. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. Applicant’s Personal Data

        We collect and process the full name, contact information, skills/expertise, work experience, and educational background of job applicants when they respond to aposting using QualifAI and upload their curriculum vitae. We also collect personal data from your responses to our AI Chat Assessment. We do so for the following purposes:

        1. To allow the Specialist to communicate with you in relation to your application and to update you of its status;
        2. To serve as a database for subscribed Specialist to whom you submitted your application;
        3. To make a preliminary evaluation of your qualifications and to provide the Specialist with matching score/percentage in relation to the latter’s job requirements;
        4. To generate a profile summary for the Specialist’s further assessment and consideration;
        5. To generate statistics and aggregated data to provide the Specialist’s dashboard useful information regarding trends, developments, and correlations in the area of employment, especially within their industry;
        6. To further develop and improve the matching accuracy and precision of our AI model; and
        7. To send communications from QualifAI regarding commercial and promotional alerts, advertisements, and surveys.

      2. Talent Acquisition Specialist’s Personal Data

        We also collect and process the name, contact information, company/firm, role/position and billing/payment information of Specialist who create an account through our website and/or mobile App and subscribe to any of service plans. We do so for the following purposes:

        1. Identity verification, account creation and the implementation of appropriate security measures and access controls;
        2. To fulfill our respective obligations based on your subscribed services and our terms and conditions;
        3. To provide and communicate to you the services you availed of, including account management, service care, and support; and
        4. To send communications from QualifAI regarding commercial and promotional alerts, advertisements, and surveys.

      3. Service Usage Information

        When you use our services, we collect and process information such as the products/services availed, rate of use, and IP address for the following purposes:

        1. To design, enhance, and create products and services based on customer behavior and preferences;
        2. To determine whether you’ve reached or exceeded the limits of your service;
        3. To generate data needed to enhance your customer experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To manage your account, maintain service quality and security, provide aftersales care and support, and billing;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      4. Cookies and Trackers

        Through the QualifAI platform, we collect trackers to ensure that the core functions of our application are optimally accessible to you including promotional materials and other content. Without these trackers, you will be unable to navigate through our application properly. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.

        For more information, please see our Cookie and Tracker Policy.

    6. EVRO

      EVRO is a mobile Electric Vehicle (EV) charging management platform that allows EV owners, through its mobile application, to search for nearby charging sites operated by Charge Point Operators (CPO). Through the mobile application, EV owners can reserve, schedule, and pay for charging sessions in these sites. In turn, EVRO allows CPO’s to remotely configure, monitor, manage, and secure their charging sites.

      We collect and process your Personal Data through EVRO’s mobile application when you create an account and pay for charging sessions. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. User Information

        We generally collect and process the full name, email address, vehicle profile and corresponding plate number of customers through the EVRO mobile app for the following purposes:

        1. To create the customer’s mobile account, which will be used to match the user with the relevant CPO for compatible charging station services;
        2. To track and monitor user activities on the EVRO mobile application for purposes of security, the enforcement of service terms and conditions, and service delivery, improvement, and development;
        3. To obtain insights to help improve our products, services, and the end-user experience;
        4. To provide and communicate to you the services you availed of, including service care, and support; and
        5. To send communications from EVRO regarding commercial and promotional alerts, advertisements, and surveys.

      2. Financial Account Information

        All credit/debit card and GCash transactions on the EVRO mobile application are processed via the Xendit payment gateway. No financial information is collected and stored by EVRO.

      3. Service Usage Information

        When you use our services, we collect and process information such as your rate of use, and IP address for the following purposes:

        1. To design and create new products and services based on end-user behavior and preferences;
        2. To determine whether you’ve reached or exceeded the limits of your service;
        3. To generate data needed to enhance your end-user experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To maintain service quality and security and to provide after-sales care and support;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      4. Reports and Other Data Generation

        The EVRO platform also allows CPO’s to generate meaningful data/reports regarding Electric Vehicle Supply Equipment (EVSE) usage, charging station revenue and transactions, hardware and asset management. We collect user plate numbers to ensure that data generated from EVSE usage remains accurate even where several users register the same vehicle details, including onboard vehicle count and charging frequency. While EVRO generates this information from user and charging station activities on the platform, the data/reports provided to CPOs and other parties only comprise aggregated statistical information related to station usage and network performance. These do not contain any of your personal data.

      5. Trackers

        EVRO tracks all interactions a user performs within the mobile application. This data is used by EVRO to better improve user experience and to support marketing efforts.

        For more information, please see our Tracker Policy.

    7. MedSnap

      MedSnap is a Healthtech platform that aims to empower patients by optimizing their interactions with doctors. Through Artificial Intelligence (A.I.), MedSnap generates insights from medical test results, including points of interest and possible questions, that help patients prepare for their consultations, and allow users to connect to partner doctors, clinics, and labs to complete their healthcare journey. Please note, however, that these insights do not constitute as any form of medical diagnosis or practice of medicine, for which we rely on our partner medical institutions.

      We collect and process user Personal Data through MedSnap’s mobile application only when you create an account with us. Nevertheless, when you access our platform as a guest, you may still upload medical test results anonymously and obtain insights. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. User Personal Data

        We collect and process the full name, contact number, e-mail address, sex, and date of birth of our users through the platform’s account creation feature for the following purposes:

        1. Identity verification, account creation and the implementation of appropriate security measures and access controls for users who want to maintain a record of the files uploaded to and insights provided by the platform’s insight features;
        2. To fulfill our respective obligations based on your subscribed services and our terms and conditions;
        3. To provide and communicate to you the services you availed of, including account management, service care, and support; and
        4. To send communications from MedSnap regarding commercial and promotional alerts, advertisements, and surveys.

      2. Medical Test Results and Insights

        We collect medical test results and responses to preliminary questions from our registered users through the platform’s chatbot features for purposes of generating insights, data analysis, and points of discussion. MedSnap uses Artificial Intelligence (A.I.) to generate these observations.

        Guest users may use the same features to upload test results and responses and obtain insights from the platform. However, all information uploaded to and obtained from the platform during each guest session remains anonymous and cannot be attributed to any data subject.

        The output of MedSnap’s chatbot can then be utilized by the user, whether registered or as guest, during consultations with his/her doctor.

      3. Data Analytics and Statistical Information

        Apart from insights for users, we also generate anonymized/aggregated data from user test results and chat history for purposes of conducting statistical studies and other research initiatives in partnership with pharmacological, medical, and other research institutions. As a policy we do not share any of your personal data directly to any third parties, except those to whom we outsource or contract the processing of such data in relation to the purposes mentioned under this policy.

      4. Service Usage Information

        When you use our services, we collect and process information such as the products/services availed, rate of use, and IP address for the following purposes:

        1. To design, enhance, and create products and services based on customer behavior and preferences;
        2. To determine whether you’ve reached or exceeded the limits of your service;
        3. To generate data needed to enhance your customer experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To manage your account, maintain service quality and security, provide aftersales care and support, and billing;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      5. Cookies and Trackers

        Through the MedSnap platform, we collect trackers to ensure that the core functions of our application are optimally accessible to you including promotional materials and other content. Without these trackers, you will be unable to navigate through our application properly. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.

        For more information, please see our Cookie and Tracker Policy.

    8. Concati

      Concati is an online marketplace and management platform that allows users/developers/customers to search through, discover, and utilize a wide range of enterprise-grade application programming interfaces (APIs) with various features and capabilities for integration into their digital solutions, applications, and systems.

      We collect and process your Personal Data when you create an account through our website. The links below will help you understand exactly what we are collecting, why, and what criteria under the law, apart from consent, we rely on before we do.

      1. General Information

        We generally collect and process the full name, e-mail address, and mobile number of sole proprietors or authorized representatives/points of contacts of interested business entities through the account creation process on our website for the following purposes:

        1. To facilitate the creation of your account in our service platform and the implementation of appropriate security measures and access controls;
        2. To fulfill our respective obligations based on your subscribed services and our terms and conditions;
        3. To provide and communicate to you the services you availed of, including service care, and support;
        4. To facilitate payment for products purchased on the marketplace; and
        5. To send communications from Concati regarding commercial and promotional alerts, advertisements, and surveys.

      2. Sole Proprietor Information

        To verify the identity of sole proprietors and their legal eligibility to enter a business relationship with Concati and to further facilitate payment for products they purchase on the marketplace, we also collect their Tax Identification Number, individual/business address, and date of birth. Such processing is intended to minimize the risk of fraud and other forms of illicit activity in the marketplace.

      3. Service Usage Information

        When you use our services, we collect and process information such as your rate of use, and IP address for the following purposes:

        1. To design and create new products and services based on end-user behavior and preferences;
        2. To determine whether you’ve reached or exceeded the limits of your service;
        3. To generate data needed to enhance your end-user experience, tailor content to meet your preferences and needs and to help us improve our network and quality of products and services;
        4. To maintain service quality and security and to provide after-sales care and support;
        5. To find out what sorts of commercial and promotional alerts, personalized advertisements, and surveys we can share with you.

      4. Cookies and Trackers

        Through the Concati website, we collect cookies, web beacons, small data text files or similar technologies primarily to ensure that the core functions of our website are optimally accessible to you including promotional materials and other content. Without these cookies and/or trackers, you will be unable to navigate through our website properly. However, depending on your preferences, we may also collect and use such information for behavioral analytics to tailor-fit our marketing campaigns.

        For more information, please see our Cookie and Tracker Policy.

  3. Information We Share in General

    In general, we outsource or contract the processing of Personal Data to third parties, such as but not limited to, vendors, service providers, or partners, to fulfill any of the purposes we've described under each venture, including the verification of the existence, truthfulness, and/or accuracy of the information you've provided us and compliance with government requirements.

    They are only authorized to access and use Personal Data for contracted purposes and for the duration of our contract with them. They may have access to Personal Data for a limited time under reasonable contractual and technical safeguards to limit their use of such Personal Data. We require them to protect personal data with organizational, physical and technical controls that are consistent with this Privacy Policy.

    Save for the disclosures that we make in line with the preceding paragraphs, it is our policy never to share Personal Data with any third-party unless we obtain your consent or are otherwise required/allowed by law to do so. In any case, we will let you know exactly what we are sharing, why, and what basis under the law, apart from consent, we rely on, before we do so.

  4. How We Protect Your Information

    We secure and protect your personal data with proper safeguards to ensure confidentiality and privacy; prevent loss, theft, or use for unauthorized purposes; and comply with the requirements of the law.

    To detect and mitigate evolving threats to information security, we've implemented appropriate physical, technical, and organizational security to protect your information including:

    • A state-of-the-art Security Operations Center complete with a dedicated team that manages, monitors and protects our network and systems from potential risks to your information under fully documented security incident management procedures.

    • Regular review of our information collection, storage, and processing practices, including physical and electronic measures to guard against unauthorized access to our network and systems.

    • Contractually obligated confidentiality among our authorized employees, contractors, and other third-parties who may have access to your information.

    • Third-party risk assessment as well as contractually mandated minimum-security features against data leakage, unauthorized access, or disclosure, and accountability.

    • Access management across 917Ventures employees, contractors, and other parties under a "need to know" standard.

  5. How Long We Keep Your Information

    We only keep your Personal Data in our records while you are a customer unless it is necessary to keep such information longer to fulfill the purposes for which it was collected, or for legitimate business or legal purposes such as security, fraud prevention or financial record-keeping. You may ask for our data retention schedule because we want to be transparent with you.

    When disposing of your Personal Data, we have established procedures for securely disposing of files that contain Personal Data whether the same is stored on paper, film, optical or magnetic media, Personal Data stored offsite, and computer equipment, such as disk servers, desktop computers and mobile devices at end-of-life.

  6. Your Privacy Rights

    917Ventures fully recognizes your rights under the Data Privacy Act of 2012, namely:

    Should you feel that there has been mishandling or misuse of your Personal Data, or wish to exercise any of your data privacy rights, you may contact our Data Protection Office below. Such communication is subject to 917Ventures' internal procedures and may be outrightly denied when determined to be vexatious or unreasonable.

    1. Right to be Informed

      You have the right to be informed of the details about how and why we collect and process your Personal Data including where we got it, to whom we share it and why, how we protect it, how long we keep it, how we dispose of it, and any changes to such processing activities before the same is undertaken.

      Such request is, of course, subject to 917Ventures' right to restrict access to linked information that may be confidential or proprietary in nature.

    2. Where our collection and processing of your Personal Data depends on the consent you provide us, you have the right to withdraw your consent anytime subject to 917Ventures' internal procedures, including consent provided on behalf of minors/children. This, however, does not apply to instances where we rely on grounds provided by law, other than consent. Nevertheless, you always have the right to object.

      Please note, however, we may be compelled to terminate your 917Ventures product or service where such information is necessary for its delivery. This includes updates on our latest offerings as well as participation in our events, promotions, or other activities.

    3. Right to Dispute/Rectify

      We keep our records as accurate as possible. Where there are any errors or inaccuracies to your Personal Data, we give you ways to dispute and rectify/update it, subject to 917Ventures' internal procedures.

    4. Right to Indemnity

      You have the right to be indemnified for damages sustained, if any, due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your Personal Data.

    5. Right to Object

      You have the right to object to the processing and/or sharing of your Personal Data especially where you feel that we do not have the lawful grounds to do so or may have violated your privacy rights in the process. Please note, however, we may be compelled to terminate your 917Ventures product or service where such information is necessary for its delivery. This includes updates on our latest offerings as well as participation in our events, promotions, or other activities.

    6. Right to Access and Data Portability

      You have the right to reasonably request access for your Personal Data with us in a format that is portable and commonly accessible subject to 917Ventures' internal procedures. 917Ventures, however, reserves the right to seek a reasonable fee where providing such information presents certain challenges due to its volume; and to restrict access to linked information that may be confidential or proprietary in nature or may impact other individuals.

    7. Right to Suspend/Block/Erase

      You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your Personal Data in our processing systems upon discovery and substantial proof that such information is inaccurate, incomplete, outdated, false, unlawfully obtained or no longer necessary for the purpose or purposes for which it was collected, and for such other cases provided in the Data Privacy Act of 2012.

  7. How to Reach Us

    For any questions or concerns regarding our privacy practices including requests to delete your personal data, you may contact our Data Protection Office as follows:

    Data Protection Officer

    Globe Telecom, Inc.

    The Globe Tower

    32nd Street corner 7th Avenue,

    Bonifacio Global City, 1634 Taguig City,

    Metro Manila, Philippines

    Email: dpo-globecapitalventureholdingsinc@globe.com.ph

  8. The One Globe Commitment

    Globe respects the right of its subsidiaries, partners, and affiliates ("One Globe Group") to implement their respective privacy policies and practices. As a member of the One Globe Group, we are committed to uphold the following principles:

    1. Openness, Transparency, and Notice

      We are open and honest with you and will ensure that you are provided with clear, prominent, and timely information regarding our data privacy practices. We will provide you with information about the collection of your Personal Data, access, sharing, and further use of your Personal Data, enabling you to make informed decisions about whether to use a mobile application or service.

    2. Purpose and Use

      We will limit the access, collection, sharing, disclosure, and further use of your Personal Data to meet legitimate business purposes or to otherwise meet legal obligations.

    3. User Choice and Control

      We will give you opportunities to exercise meaningful choice and control over your Personal Data.

    4. Data Minimization and Retention

      We will collect, access, and use only the minimum Personal Data necessary to meet legitimate business purposes and to deliver, provision, maintain, or develop applications and services. Personal Data will not be kept for longer than is necessary for those legitimate business purposes or to meet legal obligations and will subsequently be deleted or rendered anonymous.

    5. Respect User Rights

      You will be provided with information about, and an easy means to exercise, your rights over the use of your Personal Data.

      1. Security

        Personal Data will be protected, using reasonable safeguards appropriate to the sensitivity of the information.

      2. Education

        You will be provided with information about privacy and security issues and ways to manage and protect your privacy.

      3. Children

        An application or service that is directed at children will ensure that the collection, access, and use of Personal Data is appropriate in all given circumstances and compatible with applicable law.

      4. Accountability and Enforcement

        All responsible persons will be accountable for ensuring that these principles are met.

Last Updated on November 13, 2024.
917Ventures is one of the largest venture builders in Southeast Asia that ideates, launches, accelerates, and scales new businesses that uplift the lives of Filipinos and beyond.
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18th Floor, W Fifth, 5th Ave BGC,
Taguig City, Philippines
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